Items that have been worn or used will be accepted only for reason of manufacturer defect. Defective items that have been worn should be laundered before return.
We do not offer exchanges but instead ask that you return the item for refund and simply place a new order for the item you wish to receive in exchange.
Please use our Returns Form (printable PDF file) to indicate the reason for your return and enclose it along with the item(s) you are returning. If you don't have access to a printer, enclose a note with your name, order number and the reason for the return. By default we will refund the credit card used for the purchase - if you would like us to handle the refund differently, please let us know.
Send your returns to:
Team Estrogen Returns
order# [Your Order Number Here]
22115 NW Imbrie Drive #400
Hillsboro, OR 97124
You will be responsible for paying for your own shipping costs for returning your item. If you are shipping items over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Please allow 2 weeks for your return to be processed. If you have questions regarding your return, email us at firstname.lastname@example.org
We use Amazon as our fulfillment partner. Your order may ship in Amazon-branded packaging. When sending an item back as a return, please follow the return instructions above to send the item directly back to us. Do not send the item back to the Amazon shipping center as that will substantially delay processing your return and may even result in a lost package.
VELCRO AND OTHER DAMAGE EXCLUDED FROM WARRANTY COVERAGE
Friction caused by saddle stitching, Velcro, or seat post hardware can cause technical garments to pill or abrade. Pilling and abrading is considered normal wear and is NOT covered under warranty.
Please take a moment to examine your saddle and seat pack to make sure no Velcro or protruding bolts or other sharp edges brush against your shorts, even slightly. Also take care when laundering your clothing that no Velcro is exposed in such a way that it might catch on items in the wash.